Job Title: |
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Client Relationship Manager - US Healthcare |
Category: |
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Client Services |
Total Positions: |
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1 |
Job Location: |
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Islamabad |
Gender: |
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No Preference |
Minimum Education: |
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Bachelors |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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5 Years |
Salary Range: |
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PKR 70,000 to 90,000 per Month |
Apply By: |
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May 13, 2021 |
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Job Description: |
Responsibilities:
- Building and maintaining relationships with clients and key personnel within practices.
- Must have a solid understanding of RCM and US Healthcare standards.
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Responding to the clients queries and provide them with adequate technical and domain training of the applications.
- Letting customers know about other products the company offers.
- Achieving client relationship targets and KPI’s as set by the Head of Department.
- Working closely with Account Managers and other departments.
- Escalating and resolving areas of concern as raised by clients.
- Updating the CRM and ensuring account managers are aware of changes within clients.
- Alerting the sales team to opportunities for further sales within key clients.
- Carrying out client satisfaction surveys and reviews.
- Passing leads to the sales team and following up on progress.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
Skills Required
- Resource should have a 5 years plus experience in relevant industry
- Excellent communications skills in English
- Strong interpersonal skills and an ability to build rapport with customers.
- Previous sales experience and an organized approach to work.
- Hardworking with a strong work ethic.
- Previous experience working as a client relationship manager or a track record of managing client relationships.
Perks:
- Pick and Drop, 5 days job, Provident Fund and Self Medical insurance
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Company Information |
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Company Name: Pro Global Private Limited Company Description: p./p
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